Privacy Policy – TKS Civil Engineering Ltd

Last updated: March 2026

Introduction

TKS Civils Ltd respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect, use, and protect your personal data when you visit our website or contact us regarding our services.

Who We Are

TKS Civil Engineering Ltd is the data controller responsible for your personal data.

Company Name: TKS Civils Engineering Ltd
Company Number: 12089340

Registered Office:
Ground Floor, Unit 14 Estuary House
Fenttiman Road
Canvey Island
England
SS8 0EQ

The Data We Collect

We may collect, use, store, and transfer the following types of personal data:

Identity Data

  • Name

  • Job title

Contact Data

  • Email address

  • Telephone number

  • Postal address

  • Company name

Technical Data

  • IP address

  • Browser type and version

  • Device and operating system

Usage Data

  • Information about how you use our website

Project & Service Data

  • Information provided in relation to drainage works, surveys, or enquiries

How We Collect Your Data

We collect data in the following ways:

  • When you contact us via our website

  • When you email or call us

  • During meetings, site visits, or networking events

  • When you engage us for services

How We Use Your Data

We use your personal data to:

  • Respond to enquiries

  • Provide quotations and services

  • Manage projects and client relationships

  • Improve our services and website

  • Send relevant business communications

Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Legitimate Interests – to run our business and respond to enquiries

  • Contract – to deliver services you have requested

  • Legal Obligation – to comply with legal or regulatory requirements

  • Consent – for marketing communications where applicable

CCTV Drainage Survey Data

As part of our services, we carry out CCTV drainage surveys.

This may involve recording video footage of drainage systems on commercial and domestic properties.

  • This data is used for reporting, diagnostics, and client delivery

  • Footage is stored securely and only accessed by authorised personnel

  • Data is retained only as long as necessary for operational and legal purposes

Marketing Communications

We may send you information about our services where relevant to your enquiry or business relationship.

You can opt out at any time by contacting us at info@tkscivils.co.uk.

Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

  • IT and website service providers

  • Professional advisors (e.g. accountants, legal)

  • Contractors or partners where required to deliver services

  • All third parties are required to respect the security of your data.

International Transfers

We do not transfer your personal data outside the UK or European Economic Area (EEA).

Data Security

We have appropriate security measures in place to prevent your personal data from being:

  • Lost

  • Misused

  • Accessed without authorisation

  • Altered or disclosed

  • Access is limited to those who have a legitimate business need.

Data Retention

We only retain personal data for as long as necessary, including:

  • To fulfil the purpose it was collected for

  • To meet legal, accounting, or reporting requirements

Further details can be provided upon request.

Your Legal Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction

  • Request erasure

  • Object to processing

  • Request restriction of processing

  • Request transfer of your data

  • Withdraw consent

To exercise your rights, contact us at info@tkscivils.co.uk.

Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

🌐 https://www.ico.org.uk

We would, however, appreciate the chance to deal with your concerns first.

Cookies

Our website uses cookies to improve your experience.

Cookies may collect information such as:

  • Website usage

  • Browser behaviour

  • Device information

You can control or disable cookies through your browser settings

If a cookie consent banner is in use, you will be able to manage your preferences when visiting the site.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for their privacy policies, and we encourage you to review them separately.

Updates to This Policy

We may update this privacy policy from time to time.

The latest version will always be available on our website.